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‎10-16-2022 04:30 PM

HP Recommended
Product: HP All-in-One PC 24-df1000i (1W762AV)
Operating System: Microsoft Windows 10 (64-bit)

I just replaced the original 1tb mechanical harddrive with an ssd harddrive and I can see it in the bios, however when I go to install windows 10, I don't see the ssd in the partition area of the install

Category:
3 REPLIES 3

‎10-16-2022 04:33 PM

HP Recommended

Hi:

 

Here is what you need to do to load the storage controller driver so Windows can find the drive.

 

Since your PC has an Intel 11th gen core processor, there is a special process needed to clean install W10/W11 on PC's with the Intel 11th gen core processors...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

https://ftp.hp.com/pub/softpaq/sp135501-136000/sp135979.exe 

 

There is an error in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

You will probably have the same issue.  Download and install the free 7-zip file utility from the link below.

 

The 1st file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to:  and let it extract the file into its folder name (sp135979), and copy that folder to your USB flash drive, and continue with the instructions.

 

Then you can install the drivers and available software from the support page.

 

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‎10-16-2022 04:42 PM

HP Recommended

oh wow.,.. ok thank you

I will try it right now

Was this reply helpful? Yes No

‎10-16-2022 04:46 PM

HP Recommended

You're very welcome.

 

You could also use the HP cloud recovery tool to create a bootable USB recovery drive that installs W10, the drivers and the software that originally came with your PC.

 

Your PC is supported by it.

 

1J7M9AA#ABA

 

Cloud Recovery (d34z73bbtpzgej.cloudfront.net)

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