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Locked

‎10-23-2023 08:11 AM

HP Recommended
Product: hp pro tower 290 g9

hello everyone
I am writing this article via Google Translate, so I apologize if there are any mistakes.
We purchased the HP Pro Tower 290 G9 brand desktop computer. However, we experienced keyboard and mouse locking on users' computers. The keyboard and mouse lights are on but cannot be used in any way. There is no problem on the computer, I can connect and use it via remote connection, but users cannot use it because their keyboard and mouse are locked.
I would like your help regarding this matter.

Kind regards

Category:
1 REPLY 1

‎10-25-2023 04:56 AM

HP Recommended

++++

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