Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

hp slimline desk top

HP Recommended
hp slimline desk top pc 270-p033
Microsoft Windows 10 (32-bit)

Windows 10 will not boot on my hp slimline desktop  and all diagnostic test were passed.  I have tried all the advanced options.  the image was not found.  I have no windows disk.  What should I try next.

Level 21
Level 21
132,462 122,639 20,170 30,947
Message 2 of 2
Flag Post
HP Recommended



You can use the HP cloud recovery tool to create a bootable USB recovery drive.  Here is an info link for how to use that utility...You will need to do this on another windows PC since yours is not working.


Or, you can reinstall W10 for free by using the media creation tool to create a W10 installation flash drive.


You will also need to do this on another windows PC since yours is not working.


Make the 64 bit installation media since that is what the product specs state your PC came with.



0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation