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TJHUERTA
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Message 1 of 2
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hp slimline desk top

HP Recommended
hp slimline desk top pc 270-p033
Microsoft Windows 10 (32-bit)

Windows 10 will not boot on my hp slimline desktop  and all diagnostic test were passed.  I have tried all the advanced options.  the image was not found.  I have no windows disk.  What should I try next.

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Paul_Tikkanen
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Message 2 of 2
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Hi:

 

You can use the HP cloud recovery tool to create a bootable USB recovery drive.  Here is an info link for how to use that utility...You will need to do this on another windows PC since yours is not working.

 

https://support.hp.com/us-en/document/c06162205

 

Or, you can reinstall W10 for free by using the media creation tool to create a W10 installation flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

You will also need to do this on another windows PC since yours is not working.

 

Make the 64 bit installation media since that is what the product specs state your PC came with.

 

https://support.hp.com/us-en/document/c05591677

 

 

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