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HP Recommended
Microsoft Windows 11

i just got a new hp all in one and the camra is black and has never worked ive had it two weeks

1 REPLY 1
HP Recommended

@84pooh -- probably, it is NOT a "driver issue", because "out-of-the-box", Windows should be fully installed, and should have the correct device-drivers.

 

If you purchased the computer less than 12 months ago, either take it back to the retailer who sold it, and exchange it, or contact HP Support, to open a claim against the HP Warranty. HP will repair/replace the computer, at their expense.

 

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