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i bought an all in one hp pc from a cd-rom won't work

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Microsoft Windows 8.1 (32-bit)

ok...i bought a hp all in one desktop pc from a pawn had an administrative password on it and i had to reset the whole computer to get rid of my cd rom won't won't play movies or games or do i get my cd rom to work?

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possible that it is defective ..
Did you reinstall the computer completely?

Performing an HP System Recovery
try what is indicated:



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