06-17-2019 12:23 PM
my new computer extremely slow i have hp care 3 yrs is it hard for me to get a new one it cost me 900.000 dollars very disappointed just want this one fixed or new one to replace this one
06-17-2019 02:31 PM
Welcome to the forum.
I am not a HP employee.
Sorry to hear you are having a problem out of the box (new PC).
Provide the product number so I can check your PC's specs. A brand new PC should not be very slow.
You should have a return window ("X" amount of days to exchange or return for a refund) from the place you bought the PC.