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‎06-18-2020 04:14 PM

HP Recommended
Product: Example: Pavilion dv2700

i'm not able to use the microphone of my laptop. in the control panel it reads no audio device installed. please help. I can hear voices during a skype call but the person at the other end cannot hear my voice. so i need drivers for microphone !!

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-18-2020 04:24 PM

HP Recommended

Hi:

 

That model series is not supported by HP for W7.

 

The only suggestion I can offer, would be to try the Vista audio driver for your model.

 

Restart the PC after installing the driver.

 

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39972.exe

View solution in original post

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2 REPLIES 2

‎06-18-2020 04:24 PM

HP Recommended

Hi:

 

That model series is not supported by HP for W7.

 

The only suggestion I can offer, would be to try the Vista audio driver for your model.

 

Restart the PC after installing the driver.

 

ftp://ftp.hp.com/pub/softpaq/sp39501-40000/sp39972.exe

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‎06-18-2020 05:39 PM

HP Recommended

Hi,

Go back into the Sound Window in the Control Panel on the Recording Tab and right-click on an empty space and click 'Show Disabled Devices' or 'Show Hidden Devices'.

 If the Microphone apears, right-click it and click Enable, then select it and click Set as Default.

*Just a community member, not an HP employee.
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