Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

im trying to order the media to get a fresh start my computer HDD died

HP Recommended
HP 510-a010
Microsoft Windows 10 (64-bit)

im just trying to order media for my computer

Level 15
Level 15
10,996 10,975 1,024 3,118
Message 2 of 2
Flag Post
HP Recommended

On the support site for that PC, go to the software and drivers page

Scroll down to the last item "Order Recovery media" and click on that title.  Another item will appear "Order Media".  Click on that and a new page will appear.  Pick the correct model number and click on confirm.  You will need the serial number of the PC, plus fill in the form.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation