-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center.
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- label on screen
Create an account on the HP Community to personalize your profile and ask a question
01-05-2017 01:42 PM
How do I get rid of blue message on screen hat says Welcome to your new HP You're all set. I hit done oan or the x It goes away for about 1to 2 minutes then comes back Been fighting the sign since I received the combuter about 3 months ago. Am getting tired of this nonsense. will not be recommending this product to friends
Solved! Go to Solution.
Accepted Solutions
01-06-2017 11:04 AM
Hi! @Setra, Welcome to HP forums.
I understand that you would like to disable the HP welcome screen at the startup.
Don't worry I will try to help you out.
Please try the steps recommend below.
Go to my computer, C:, Program files; Select Hewlett Packard folder, look for HP welcome folder in it and remove from that location.
If the above step does not work try the steps mentioned below.
Press Ctrl+shift+esc to open the task manager
IN the processes tab, find HP Welcome
Right-click on it and click Open file Location
Rename the file that comes selected (Garage.Container with a hp icon)
Let me know if this works!
Have a beautiful day ahead! 🙂
A4Apollo
I am an HP Employee
01-06-2017 11:04 AM
Hi! @Setra, Welcome to HP forums.
I understand that you would like to disable the HP welcome screen at the startup.
Don't worry I will try to help you out.
Please try the steps recommend below.
Go to my computer, C:, Program files; Select Hewlett Packard folder, look for HP welcome folder in it and remove from that location.
If the above step does not work try the steps mentioned below.
Press Ctrl+shift+esc to open the task manager
IN the processes tab, find HP Welcome
Right-click on it and click Open file Location
Rename the file that comes selected (Garage.Container with a hp icon)
Let me know if this works!
Have a beautiful day ahead! 🙂
A4Apollo
I am an HP Employee
01-10-2017 11:42 AM
@Setra, thanks for the response.
I am glad to hear that your issue got resolved.
If you have any queries in future related to any HP products, you can always reach out to us.
We will try our best to help you out.
Take care,
Have a great day!
A4Apollo
I am an HP Employee
Didn't find what you were looking for? Ask the community