• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillion all in one

How do I get rid of blue message on screen hat says Welcome to your new HP  You're all set.  I hit done oan or the x  It goes away for about 1to 2 minutes then comes back  Been fighting the sign since I received the combuter about 3 months ago.  Am getting tired of this nonsense.  will not be recommending this product to friends

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Setra, Welcome to HP forums.

 

I understand that you would like to disable the HP welcome screen at the startup.

 

Don't worry I will try to help you out.

 

Please try the steps recommend below.

 

Go to my computer, C:, Program files; Select Hewlett Packard folder, look for HP welcome folder in it and remove from that location.

 

If the above step does not work try the steps mentioned below.


Press Ctrl+shift+esc to open the task manager
IN the processes tab, find HP Welcome
Right-click on it and click Open file Location
Rename the file that comes selected (Garage.Container with a hp icon)

 

 

 

Let me know if this works!

Have a beautiful day ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

Hi! @Setra, Welcome to HP forums.

 

I understand that you would like to disable the HP welcome screen at the startup.

 

Don't worry I will try to help you out.

 

Please try the steps recommend below.

 

Go to my computer, C:, Program files; Select Hewlett Packard folder, look for HP welcome folder in it and remove from that location.

 

If the above step does not work try the steps mentioned below.


Press Ctrl+shift+esc to open the task manager
IN the processes tab, find HP Welcome
Right-click on it and click Open file Location
Rename the file that comes selected (Garage.Container with a hp icon)

 

 

 

Let me know if this works!

Have a beautiful day ahead! 🙂

 

 

 

A4Apollo
I am an HP Employee

HP Recommended

SoFar it is working. Thanks for the help.  It was really annoying. Ann

HP Recommended

@Setra, thanks for the response.

 

 

I am glad to hear that your issue got resolved.

If you have any queries in future related to any HP products, you can always reach out to us.

We will try our best to help you out.

 

 

Take care,            

Have a great day! 

A4Apollo
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.