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Sboyrikku
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Message 1 of 2
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Solved!

laptop speed very slow

HP Recommended
9LA50PA#ACJ
Microsoft Windows 10 (64-bit)

My PC ran into a big problem

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TheOldMan
Level 15
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Message 2 of 2
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HP Recommended

There are several reasons for a sudden slow down.  Assuming this PC was reasonable in the past, it has either been infected with malware - in which case it needs to be scanned with anti-malware software and disinfected or reinstall the OS to clean it. 

OR the hard drive is in the process of failing, in which case, it needs to be replaced and the OS reinstalled.


I'm not an HP employee.
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TheOldMan
Level 15
Level 15
10,944 10,940 1,018 3,101
Message 2 of 2
Flag Post
HP Recommended

There are several reasons for a sudden slow down.  Assuming this PC was reasonable in the past, it has either been infected with malware - in which case it needs to be scanned with anti-malware software and disinfected or reinstall the OS to clean it. 

OR the hard drive is in the process of failing, in which case, it needs to be replaced and the OS reinstalled.


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

View solution in original post

0 Kudos
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