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media player no longer identifies songs, album information etc

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When I load a music CD the album information does not automatically fill in. It used to do that.

When I rip the CD I have to fill the information myself. Media Player has a message that it doesn't do that.

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Sorry no one responded to your  post yet -- but it's probably because we have no way whatsoever to debug issues with Microsoft apps -- one of which is Windows Media Player.  MS is constantly changing these, in some cases, even removing long-standing features -- and tells no one about the details.


For assistance with this, you need to contact Microsoft to see what help they can provide -- or better yet, STOP using Windows Media Player and switch to something more useful and versatile -- like VidelLAN Media Player -- which you can get from here:

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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