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ak63
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Message 1 of 2
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my cd drive is not reading disc

HP Recommended
Microsoft Windows 10 (64-bit)

When i placed my moives cd in cd drive it has taken but it is unable to read my disc .when i removed and placed again it is unable to read so please say me the solution to solve

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WAWood
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Message 2 of 2
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HP Recommended

@ak63 

 

HOW do you know it is not reading the disk -- are you getting any error messages? 

 

Have you tested this same disk on a different PC to confirm it works?

 

We can proceed when you provide the information.
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