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my new pavillion desktop model #590-p0030 will not work please hellp

HP Recommended
pavillion 590-0030
Microsoft Windows 10 (64-bit)

just set up my hp computer it   the cd player will not work  no light comes on

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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @michaelwaters


Welcome to the HP Support Community. I'd be happy to assist you with the CD/ DVD drive issue. 


Please try these steps - HP PCs - CD/DVD Drive Is Not Detected (Windows 10, 😎

Hope this helps! Keep me posted. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!


Have a great day! 

I am an HP Employee

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