cancel
Showing results for 
Search instead for 
Did you mean: 
nvvj25
New member
1 0 0 0
Message 1 of 2
131
Flag Post

need to install new hdd on hp envy recline

HP Recommended
Envy Recline 27
Microsoft Windows 10 (64-bit)

how do i recover my PC if I replaced my dead HDD with a new one? 

1 REPLY 1
TheOldMan
Level 15
Level 15
10,842 10,838 1,009 3,052
Message 2 of 2
Flag Post
HP Recommended

Without the complete model number, the help is general.  Assuming there are no backups and Windows 10 needs to be reinstalled, then go here with a working PC:

https://www.microsoft.com/en-us/software-download/windows10

Scroll down to the "Using the tool to create installation media" and follow the directions.  Then use this new media to install Windows 10 on the new drive.  Be sure to pick the correct version of Windows 10.  Most likely Home.

When it asks for a product key, choose "skip".  Once the install is complete and connects to the internet you can go to the HP support site to see the model number (by clicking on the "Let HP detect your product") and get any of the additional drivers needed, if any.

https://support.hp.com/us-en


I'm not an HP employee.
Did this message answer your question? Please indicate below as an Accepted Solution!
Did you find this message useful? Click on the thumbs up to give Kudos! " >.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation