phantom hard drive listed in bios

atreides08 · ‎12-17-2022

I was using a Sandisk usb thumb drive as a readyboost drive in windows 10. I got an "imminent drive failure" message from smart drive, and removed it in windows 10 as a readyboost drive and in device manager, then physically removed the drive. However the warning still appears and the drive is still listed in the HP Bios. How can I remove the nonexistent drive from the hard drive list in the bios?

Prométhée · ‎12-18-2022

hi

please perform the hardware tests
everything is explained in this link

HP PCs - Testing for Hardware Failures | HP® Customer Support

An example of a failed test with Contact HP option

you may have an error code , failure ID (24-digit code) , as shown

if so, just give this code here

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