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HP Recommended

is there an actual person that can help, going through text is not helpful at all  Phone number for support.

5 REPLIES 5
HP Recommended

I can't not get on any application or information on my laptop i'm using another computer to contact customer support PH#?

HP Recommended

HELLO IS ANYONE OUT HERE TO ANSWER ANYTHING FROM CUSTOMER SERVICE?

HP Recommended

Hi @Sharon1127 

 

Most Forum members are volunteers such as yourself.

 

It is very difficult to get a support person on the line these days, everything seems to be AI anymore.

 

Someone in the Forum might be able to assist if you're looking for product info or you are having a problem.

 

Please provide a specific Product Number.

 

Opinions or troubleshooting suggestions in this response are provided independently. I am not employed by: HP, Inc. or the HP Forum.

 

Regards

HP Recommended

Thank for letting me know, it is so sad that this is what the worlds come to that. Everything is done by a robot and there’s no human interaction. That helps makes my decision in regards to buying HP any longer. You spend hours typing things waiting for a reply when you can just get a simple answer over the phone. I guess I will no longer buy any HP products

HP Recommended

There used to be phone support, a long time ago, but scammers hijacked the phone numbers, so we were not allowed to publish them anymore.

 

For direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:


https://www.hp.com/us-en/shop/cv/customerservice



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.