cancel
Showing results for 
Search instead for 
Did you mean: 
greenbriar
Level 1
10 1 0 0
Message 1 of 2
198
Flag Post

recover mbr on hp probook desktop after power outage during update download

HP Recommended
ProDesk 600 G1 SSF
Microsoft Windows 10 (64-bit)

 

I was downloading windows 10 updates when there was a power outage.  I turned on the computer when power was restored and the computer would not reboot. Found that the mbr on my boot drive was missing. I rebooted with a USB media software and went to the command prompt. Went to the program and entered the  "fixvbr" command and got the notice the operation was successful.  Entered the "fixboot" command and got an "element not found" report  Decided to do a cleanInstall and was notified that CleanInstall could not be done because the disk was in the  it was in a UEFIinstallation.  Where do I go from here?

 

1 REPLY 1
WAWood
Level 16
Level 16
33,791 32,913 3,069 7,574
Message 2 of 2
Flag Post
HP Recommended

@greenbriar 

You will need to create Boot Media using a working PC.

Macrium Reflect is a free tool that can be used to image and restore PCs, but it also has an option to create Rescue Media (in disk or USB form) that can then be used to bot and/or Repair your PC.

It is available from here: http://www.macrium.com/reflectfree.aspx

What I recommend is the following:
a) Download and install Macrium Reflect (MR)
b) Use the option to create a boot USB stick or CD
c) Boot your PC from the MR media -- it will take a while, so be patient!
d) If needed, select the option to repair the Windows Boot

The PC should now reboot without problems. IF it still has problems, there are other issues at play.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation