-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Desktop Operating Systems and Recovery
- recovery cd for OEM windows 8 desktop

Create an account on the HP Community to personalize your profile and ask a question
09-02-2016 02:14 PM
Thanks,
I have received the recovery discs.... but something is not right. At first all went pretty smooth as far as recovery goes. I installed the new SSD, and disconnected the HDD, and proceeded to do the recovery. Eventually Windows came up and I did the process of setting up Windows, personalizing, and so on. From that point Windows started, and I was online, making sure I had all my settings for various programs, and even going further into personalizing. Then during the night, as I was letting the computer do a scan.... it shut down. I was not able to start it again. I tried booting again from the recovery discs, but nothing. Today I did manage to start the process over again of just wiping the new SSD, and start the recovery all over. This time once the install was done, the computer just sat there... it has not done a thing since.
What am I doing wrong?
09-02-2016 02:46 PM
since the previous post, i shut the computer down myself and eventually windows did start its installation proceedure. At the moment I am not near the computer, but It was still installing when I left. I will be checking back to view its progress every 30 mins.
09-05-2016 10:44 AM
Did you get this error/crash after changing your disk drive controller mode from IDE to ACHI? If so, that is the reason. Changing from IDE to ACHI after installing Windows will result in a crash.
For a SSD the hard disk controller mode should be set to ACHI for best performance.
** Advanced Host Controller Interface (AHCI) mode enables the use of advanced features on SATA drives, such as hot swapping and Native Command Queuing (NCQ). AHCI also allows a hard drive to operate at higher speeds than in IDE mode.
Please refer to the information at this link: SATA Controller Modes
You should also update your BIOS and chipset to the latest versions.
You can find this on the Software Downloads page for your model and OS.
Be sure that your new SSD is fully seated onto the SATA connector.
You can also run a preboot diagnostics using the F2 key on start up.
You can check if the SSD shows in BIOS/UEFI
If you found my answer helpful please say thanks by clicking on the Thumb's Up icon.
If my answer solved your problem please mark it as the Accepted Solution. Thanks!
- « Previous
-
- 1
- 2
- Next »