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jtomberlin35
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Message 1 of 2
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recovery disk for a hp pavillion desktop

HP Recommended
pavillion 500-214
Microsoft Windows 10 (64-bit)

I need to get a recovery disk for a computer with a bad hard drive

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Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Your PC originally came with Windows 8.1 from HP.

 

https://support.hp.com/us-en/document/c04100368

 

You can make your own W10 installation media for free by using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

Then you can install the drivers and available software from your PC's support page.

 

https://support.hp.com/us-en/drivers/selfservice/HP-Pavilion-500-Desktop-PC-series/5399647/model/652...

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