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HP Recommended
Microsoft Windows 10 (64-bit)

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At start up, I get this, Microsoft helpline cant help, and HO helpline the same. Its a new computer and never had this happen on the old one, pressing ESC gets rid of it, but I dont want it atall. The experts cant help, the crowd can please

4 REPLIES 4
HP Recommended

Hello
can you at least tell what has been tried?
This type of concern, often happens it seems to me, and this can be resolved more or less easily, I am a little surprised that people have been able to help!

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

This is a simple settings issue, but Microsoft have no answers, neither does HP. Will keep trying on Google

HP Recommended

Sorry but your answer is not what I expected, it does not advance me much
So let's try the simplest:

https://support.hp.com/us-en/product/omen-by-hp-880-100-desktop-pc-series/18695893/model/20062326/do...

Restore your computer when Windows starts normally

If the computer stops working correctly, you can restore it to a previous point in time when it was working. Use the following steps to restore your computer’s configuration.
 
 
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was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

This start up is not a faulty issue. Its a systems issue, ie how to stop the black box at start up. ESC does the job, but I want it removed. I have tried some things on settings but nothing works. Microsoft and HP cant help so it may be a bigger issue

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