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JonGB
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Message 1 of 4
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startup repair couldn’t repair PC E: Recovery\WindowsRE)Winre.wim\System32\Logfiles\Srt\SrtTrail.tx

HP Recommended
HP Desktop - 460-p274
Microsoft Windows 10 (64-bit)

startup repair couldn’t repair PC E: Recovery\WindowsRE)Winre.wim\System32\Logfiles\Srt\SrtTrail.tx, unable to load safe mode. Please help. Thank you

3 REPLIES 3
Nirvana_95
HP Support Agent
HP Support Agent
3,699 3,699 139 148
Message 2 of 4
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Hi @JonGB 

 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

 

I see that you are facing booting-related issues on your system. Do not worry, we are here to fix it.

 

May I know from when are you facing this issue?

Did you make any hardware or software-related changes to it?

 

I would suggest you use the below Microsoft link and follow the steps shared by the Volunteer and check if the issue persists. Once done, let me know the outcome of it: https://answers.microsoft.com/en-us/windows/forum/all/automatic-repair-couldnt-repair-your-pc/c0b438... 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
3,699 3,699 139 148
Message 3 of 4
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Hello!

 

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

 

Have a great day ahead! 

NIRVANA_95
I am an HP Employee
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Nirvana_95
HP Support Agent
HP Support Agent
3,699 3,699 139 148
Message 4 of 4
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HP Recommended

Hi @JonGB

 

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

 

Have a great day! 

Thanks! 

NIRVANA_95
I am an HP Employee
Was this reply helpful? Yes No
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