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‎08-15-2022 06:46 PM

HP Recommended
Product: HP Pavilion Gaming Desktop 690-0013w
Operating System: Microsoft Windows 10 (64-bit)

I just wanted to know if my computer could be upgraded to windows 11 and if not why? how do I get a clear answer to this question. windows 11 tells me they do not recognize my AMD chip.

 

Category:
1 REPLY 1

‎08-15-2022 08:42 PM

HP Recommended

Hi:

 

Your PC's AMD Ryzen 5-2400G processor is not on Microsoft's list of W11-supported AMD processors.

 

Windows processor requirements Windows 11 supported AMD processors | Microsoft Docs

 

You have two options:

 

1. Upgrade the processor to the AMD Ryzen7-2700, which is a supported processor upgrade according to your PC's specs.

 

HP Pavilion 690-0013w Gaming Desktop PC Product Specifications | HP® Customer Support

 

2. Use one of the several W11 hardware check bypass methods to upgrade to W11 as your PC is currently configured.

 

I found this method to be the easiest way to do an in-place upgrade to W11 on any PC.

 

Windows 11 Upgrade Hack on Any Hardware | Dong Knows Tech

 

Before you try and upgrade to W11, I recommend that you make a system image of your current W10 installation prior to updating to W11, so you can easily reinstall W10 in the future.  I used the free Macrium Reflect software to do that, under the Backup at Home section. 

 

Along with the system image, make sure you create the bootable DVD or USB rescue drive you boot from to access the system image stored on your portable hard drive.

 

Macrium Software | Reflect Free Edition

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