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‎11-24-2022 03:33 AM

HP Recommended

i cant able to use my laptop and cant able to download windows 10

Category:
1 REPLY 1

‎11-24-2022 05:08 AM

HP Recommended

Hi,

You should let us know a little more.

Such as model and make of the laptop?

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

 

Do you get any error when starting the PC? Can you get into BIOS?

What do you mean by "I can not download Windows"? You downloading from Microsoft?

https://www.microsoft.com/en-us/software-download/windows10

 

Let us know,

David

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