Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post


HP Recommended
Microsoft Windows 8.1 (64-bit)

When I try to import photos/videos from my iPhone 8, I have been getting the message that there are no files in this view. I googled how to get past that and now I’m getting an error:

0x8000FFF Catastrophic failure. I just want to get all these photos and videos saved so I can record my daughter playing softball. PLEASE HELP, I AM AT MY WITTS END!!

Level 16
Level 16
31,802 31,709 2,884 6,975
Message 2 of 2
Flag Post
HP Recommended


Here are some tips with dealing with that error:

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation