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HP Recommended
HP All-in-One - 22-df0003w
Microsoft Windows 11

I turned this computer off one night, came back the next morning, and neither my mouse, nor my keyboard will work. No lights on the keyboard. Tried different ports, no change. Can't get past Welcome Page, because I can't use the mouse or keyboard.

 

HP All in one pc

Model 22-df0003w

 

As it is, I have no input devices.

 

Any help would be sincerely appreciated!

 

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