cancel
Showing results for 
Search instead for 
Did you mean: 
Apifany_z
New member
1 0 0 0
Message 1 of 2
670
Flag Post

Bamboo Ink Pavilion X360 pen not working

HP Recommended
Pavilion X360 15-Bk192ms
Microsoft Windows 10 (64-bit)

I have tried several active stylus pens and this has resulting in non of them working including the Bamboo Ink Stylus. i have the HP Pavilion X360 Signature Edition 2 in 1 laptop. Model number: 15-bk192ms. Please help. thanks.

1 REPLY 1
Dragon-Fur
Level 16
Level 16
32,065 31,770 2,925 10,673
Message 2 of 2
Flag Post
HP Recommended

@Apifany_z

 

I cannot find your exact notebook model, though I do find many similar models in the same series.

For example:

X7U12UA HP Pavilion x360 - 15-bk193ms

 

Regardless, the information you provide is adequate (good enough) to find a compatible stylus.

 

Active Stylus - Compatibility Document

Search the document for a compatible stylus:

HP PCs - Touchscreen Compatibility with Pen and Stylus

  • If there is an HP Active Stylus available for your model, it should be included in the document.
  • Pen(s) compatible with your computer are marked with an “X” to the right of your computer model, in the column(s) under the Pen name / description(s).
  • Additional information can sometimes be found in Advisory Documents for your computer.
  • The document is updated as new information becomes available.

 

There are two pens marked as compatible for your computer:
J4R51AA 

K8P73AA

 

Partial Excerpt

Model name
HP Active Pen (Synaptics)
 
J4R51AA (CAN/ENG, APJ)
 
 
SPS: 773175-001
HP Active Stylus (Wacom)
 
T5E12AA (CAN/ENG, APJ)
 
 
SPS: 834590-001
HP Pro Tablet Active Pen (Synaptics)
 
K8P73AA
 
SPS: 798051-001
 
Pavilion x360 15-bk0xx
x
 
x
Pavilion x360 15-bk1xx
x
 
x

 

 

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation