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HP Recommended
HP ProBook 440 G6 Notebook PC
Microsoft Windows 11

Hi Team

I am using windows version 23H2. I have been trying to get the fingerprint scanner to work. But not showing anything. When checked in Device Manager. It does not have Biometric Icon.

When I tried to fix the problem via Biometric Devices, they were not present in the control panel OR device manager. Help?

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