Bluetooth Drivers

[Marv_29]

Hello I'm using windows 10 On my desktop and I'm trying to use bluetooth but when I try to use it can't find the bluetooth driver

[Nal_NR]

Hi @Marv_29,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

[Marv_29]

Hello @Elohi_NR here the device HP TouchSmart320-1030 PC that I talk about

[Nal_NR · Accepted solution]

Hi @Marv_29,

Thanks for sharing the details. it looks like this PC came with Windows 8 and you have upgraded to Windows 10 is that right?

If yes, there may be chances the drivers are unavailable currently. However, I recommend you connect with HP internal support for further assistance. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

[Marv_29]

I think my computer come with windows 7 because I have windows 7 then I put on windows 10