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Gwen312
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Message 1 of 2
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Cant install office 365

HP Recommended
pavillion 23-b231
Microsoft Windows 10 (32-bit)

I have installed office 365 downloads fine but when I go to open apps they are white showing no error code I have called Microsoft support several times they are telling me it is a HP issue .I did just recently upgrade to windows 10

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wb2001
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Message 2 of 2
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HP Recommended

@Gwen312,

While I would not have recommended MS 365 (if you had asked), as it has a initial fee and monthly renewals, did you pay for it? The product comes with a "Product Key" which you enter.

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
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Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
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