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Pdmp23
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Correct email address

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After being online/hold for 45 min, I was told I had to email my o go to [edited]. This bounced back to me, and I have seen online that this is a common problem. HP sent those people a direct message, so I am hoping that is what will happen here. Or does anyone have the correct email address. Plus hp should get their act together instead of giving out a bad email address. 

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Riddle_Decipher
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@Pdmp23 I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

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