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HP Recommended
HP Pavilion 500-a60 Desktop PC
Microsoft Windows 10 (64-bit)

Hi... Purchased my desktop in 2013.  Came with Cyberlink PowerDVD software.  This morning the desktop icon no longer opens the program.  I went into the computer's program files and found the Cyberlink folder, found PowerDVD folder, and clicked the .exe file.  A message says that the "trial version has expired" and I have to buy it.  Is this correct?  Why would HP sell me a computer with a DVD program that expires?  That can't be right, can it?  Is there a way to reinstall it?  Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

I can't explain why that happened but no, it should not have just up and expired on you.

 

See if installing this version works for you...

 

TITLE: Cyberlink Power DVD

VERSION: 12.0.4.5913 REV: A PASS: 1
DESCRIPTION:
This package provides the Cyberlink PowerDVD application in supported models
that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

I can't explain why that happened but no, it should not have just up and expired on you.

 

See if installing this version works for you...

 

TITLE: Cyberlink Power DVD

VERSION: 12.0.4.5913 REV: A PASS: 1
DESCRIPTION:
This package provides the Cyberlink PowerDVD application in supported models
that are running a supported operating system.

 

ftp://ftp.hp.com/pub/softpaq/sp75501-76000/sp75514.exe

HP Recommended

Hi-- Thanks for replying, but when I click on the link you provided, a new window opens and hangs for several seconds, and then I get the HP error screen that says I can't connect to that website.

HP Recommended

You're very welcome.

 

The file downloads fine for me.

 

I am going to zip it up and upload it to my skydrive folder, and share the link with you.

 

It's going to take several minutes for this since it is such a large file.

 

I will post back with the link when after the file has uploaded.

HP Recommended

OK...

 

Here is the link to my Skydrive folder.

 

https://1drv.ms/f/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ

 

I have zipped up the file and you want to download the file labeled sp75514.

 

I use this version of Cyberlink PowerDVD12 on all of my HP Desktop and notebook PC's and have not had any issues with it.

 

It also has support for W10.

HP Recommended

Thank you so much!  This worked!  

HP Recommended

You're very welcome.

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