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11-21-2022 10:33 AM
Hey @Lizwill1 !
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
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11-23-2022 04:59 AM
Welcome to the HP Support Community
I understand need help with your warranty getting updated on your HP Product. Not to worry I will help you to get a resolution to resolve the issue.
Please refer to this document: HP PCs, printers - Dispute a warranty status
I hope that answers your concern adequately. Let me know!
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
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