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04-03-2023 04:10 PM
Product: HP Notebook - 14-bp090no
Hey. I have windows 10 that opened completely fine apps that I download from google chrome such as whatsapp and moviestarplanet, for example. However, suddenly this week they don't open and when I try the "diagnostic" it says that the apps are not compatible with this windows program and need windows 8. What can I do to get my apps opening again?
1 REPLY 1
04-04-2023 09:49 AM
hi
uninstall
check , try
Windows users
The new WhatsApp desktop app for Windows is supported on Windows 10.0.18362.0 or higher.
If the version you are using is older, you'll need to update your operating system and then download WhatsApp for Windows. Alternatively, you can use WhatsApp Web in your browser.
For instructions on how to check which version of Windows operating system you are running, click here to visit the Microsoft help center.
How to update WhatsApp
You can easily update WhatsApp from your device’s app store. Please note, if you received a message that isn't supported by your version of WhatsApp, you'll need to update the app.
We encourage you to always use the latest version of WhatsApp. Latest versions contain the newest features and bug fixes.
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