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HP Pavilion 15 Laptop PC 15-eh3000 (794P4AV)

Hi there, 

I have been trying to distinguish and prevent this "Event 161" error on my laptop, which follows with the BSOD (Blue Screen of Death) on multiple occasions. I have tried many of the solutions online, such as uninstalling any third-party clean-up apps, and performing DISM and SFC scans, adapting registry and I even reinstalled Windows, but to no avail. I need this laptop for important work, and I cannot use it if it crashes continuously. Any additional suggestions will be greatly appreciated. 

Thank you.

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