04-14-2017 05:39 PM
I'm using Pavilion 550-127C Computer . Windows 7 Pro 64-Bit
I got a problem when I trying on install A0.11 update (BIOS)
It said The System SSID is not match SotfPAQ SSID and then I choose 2
and it said this bios update is not compatible with this device
Current BIOS Version: A0.05
04-15-2017 03:20 PM
Hello, @HaiMl – Hope you are well
Welcome to the HP Forum! This is a wonderful location to converse with the community, get assistance and find tips!
Going through your post, I see that you are having issues while updating the BIOS. We need the system board ID to find the correct BIOS update. Here are the steps to find the system board ID:
- Shut down the PC and then turn it back on. Start tapping the “Esc” key immediately to get the startup menu.
- Press F10 to enter the BIOS menu.
- Select File -> System information to find the system board ID.
- Now, go to http://hp.care/2oeLlSm and match the system ID to the SSID and download and install the correct BIOS.
Those steps should do the trick, let me know the outcome!
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