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12-25-2021 10:58 AM
I purchased a new (used) laptop with Windows 10 (64 bit), and my D2530 printer doesn't work. The HP Scan Doctor sends me to the available download :
Installing Your Printer Driver Using the Windows Built-in Solution
Install the HP Printer Driver and Software provided within your operating system.
but the "Learn more" sends me to some kind of manual set-up. The Windows options list does not include the D2530 printer.
Is there any other way to get the necessary software for my printer to work?
12-26-2021 12:13 AM
@MattF2 -- from the HP web-page: HP Deskjet D2530 Printer Software and Driver Downloads | HP® Customer Support
expand the "diagnostic" section, to see the HP Print and Scan Doctor for Windows.
Try installing and running that software.
12-31-2021 03:21 PM
Thanks for responding. I expanded and downloaded the expanded file. The error was " Extraction failed. 'Cannot delete output file' ".
Again, thanks for responding. If you do have any other suggestions, please do not hesitate to contact me.
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