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Honor Student
Posts: 4
Member Since: ‎04-28-2016
Message 1 of 8 (2,535 Views)

HP ENVY Phoenix 810-201no How do I boot into BIOS?

Product Name: Envy Phoenix 810-201no
Operating System: Microsoft Windows 10 (64-bit)

So I was setting up a virtual machine using VirtualBox, but when I tried to start it I got an error message. Apperantly I will have to boot into BIOS and enable something, but I can't figure out how!

 

I've tried all F-keys and DEL-key but nothing seems to work. Do anyone know how? Please help.

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Provost
Posts: 42,183
Member Since: ‎01-07-2009
Message 2 of 8 (2,508 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

[ Edited ]

Press the power button and then immediately begin tapping the Esc key.

 

That should invoke the Startup menu, where a number of options are available, including the F10 key for invoking the BIOS.

 

startup menu.png

 

 

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Honor Student
Posts: 4
Member Since: ‎04-28-2016
Message 3 of 8 (2,501 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

It didn't work. :/

 

My keyboard and other USB devices won't even turn on at startup. Anyway to fix that? 

 

Thanks.

Provost
Posts: 42,183
Member Since: ‎01-07-2009
Message 4 of 8 (2,497 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

[ Edited ]

Now that is peculiar.

 

Have you tried connecting the mouse and keyboard to the usb 2.1 ports? They would be the ports that do not have the blue insulator nor the SS USB emblem next to them.

 

USB support is at the hardware level.

 

Did you happen to make some changes in the BIOS prior to this happening?

 

What you can do is clear CMOS and that should return the USB useage.  

 

 

I will have to ask HP about this.

 

Normally there is a section in the motherboard sections with an image that shows the jumper settings to clear the CMOS. That section does not appear to be present in the support for your motherboard.

 

I will also ask to see if an HP Expert has the same model as a product loan and can take a look and find the header on the motherboard.

 

Please be patient.

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Honor Student
Posts: 4
Member Since: ‎04-28-2016
Message 5 of 8 (2,493 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

Yes, I have tried every single USB port I could find. The keyboard and mouse turns on when windows boots, but not when the HP logo displays (at startup). They do work, but not at startup. 

 

Thank you for your responding Smiley Happy.

Provost
Posts: 42,183
Member Since: ‎01-07-2009
Message 6 of 8 (2,489 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

OK.

 

I have asked for some support on this through our internal contacts.

 

Please be patient as it is only  about 7AM PST currently on the west coast of the USA.

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Honor Student
Posts: 4
Member Since: ‎04-28-2016
Message 7 of 8 (2,462 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?

Is there any way to enable VT-x without accessing the BIOS?

 

Please let me know, thanks.

Provost
Posts: 42,183
Member Since: ‎01-07-2009
Message 8 of 8 (2,456 Views)

Re: HP ENVY Phoenix 810-201no How do I boot into BIOS?


Swiftis wrote:

Is there any way to enable VT-x without accessing the BIOS?

 

Please let me know, thanks.


No.

 

There is not.

If any of my posts help you or guide you on your way to resolve your issue, you can click on the purple Thumbs up + icon to say thanks.

If your problem is solved , please click the Accepted Solution button

I am not an HP Employee, I am a volunteer posting here on my own time
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