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‎03-21-2025 11:03 PM

HP Recommended

HP EliteBook 830 G6 Notebook PC IDS Base Model

Microsoft Windows 11

Touchpad not working in windows. Latest win verion and all drivers is up to date. All fresh install

Touchpad is working in BIOS.

Answer: I updated the synaptics driver to version 19.0.17.128. The problem is solved.

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1 REPLY 1

‎03-21-2025 11:24 PM

HP Recommended
@Dimkakos96 wrote:

HP EliteBook 830 G6 Notebook PC IDS Base Model

Microsoft Windows 11

Touchpad not working in windows. Latest win verion and all drivers is up to date. All fresh install

Touchpad is working in BIOS.

Answer: I updated the synaptics driver to version 19.0.17.128. The problem is solved.

Hello,
If your HP EliteBook 830 G6 touchpad isn't working in Windows but works in the BIOS, updating the Synaptics driver to version 19.0.17.128 resolves the issue. This driver update ensures compatibility and restores touchpad functionality.

Best Regards,
David Ball

BigLotsSurvey
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