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Diane7777
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HP Pavilion 23-b010 All-in-One Desktop Will not power on

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HP Pavilion 23-b010 All-in-One Desktop Will not power on but the light on the pc comes on when I connect the cord

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Diane7777
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I think I may have put it to sleep because that’s how I turn it off .. lol 

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Diane7777
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6784C55C-14B7-4662-94E0-3885C8990BD3.jpegF8F2AE4B-5F17-45E1-8CDF-901E55C1FCD6.jpeg004C3F1F-6EA6-496F-B7AA-91A8A331FE2B.jpeg

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Flower_Bud
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@Diane7777,

 

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, your desktop does not power on.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

 

When was the last time it worked fine?

Were there any hardware/software changes made? 

 

Please follow steps from HP Guided Troubleshooter

 

If the issue persists, please contact our phone support:

 

HP Support can be reached by clicking on the following link:

 

* Open link: www.hp.com/contacthp/

* Enter Product number or select to auto detect

* Scroll down to "Still need help? Complete the form to select your contact options"

* Scroll down and click on HP contact options - click on Get a Case & phone number.

 

They will be happy to assist you immediately.

If the unit is under warranty repair services under the manufacturer's warranty will be free of charge.

 

Keep me posted how this goes,

Have a great day 🙂

Cheers! 

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