HP QuickDrop says long drift occured

[Dr_Mario_M]

Hi,

The app HP Quickdrop works not always.

It says : long drift occured, refer to log for details.

However there's no log to be found..

What's the solution please?

Mario 

[Dr_Mario_M]

Anybody?

[Nirvana_95 · Accepted solution]

Hi @Dr_Mario_M 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing issues with your HP QuickDrop. Do not worry, we are here to fix it.

May I know from when are you facing this issue?

Did you make any changes to it?

I would suggest you uninstall the software, restart your computer, download a fresh copy of the software, install it, and launch it.  Here is a link that might be helpful: CLICK HERE

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Dr_Mario_M]

Hi,

Thank you for your reaction.

The problem occured after a while using HP QuickDrop, in the beginning it worked fine.

I followed your advice by uninstalling the PC- and Android apps.

I reinstalled them both, and for now, it seems to work good.

[Nirvana_95]

That's great!

I am happy to hear that. If you need any assistance in the future, you can contact us here.

Thanks!