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Balbvs
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HP f870g Car Camcorder software for a Mac?

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HP f870g Car Camcorder
Mac OS X 10.5 Leopard and older

I'm looking for the software downloads for my new HP f870g Car Camcorder. There is nothing remotely close to the model number on this site. Furthermore, none of the three barcode serial numbers on the exterior of the box are recognised. Can you please help?  I have a Mac without a disc drive so the enclosed software disc is useless to me.

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Barachiel
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Hi @Balbvs ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned below:

 

I recommend you create a backup of the videos recorded so far (if any) and reset the camcorder:

 

Push the power switch and verify the memory card is in the removable state; wait for 10 seconds and push the power switch again to restart the camcorder.

 

Please reply with the details for further assistance.

Eager to help!

Barachiel
I am an HP Employee

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