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HP support Asst will not open

HP Recommended
HP Pavilion Desktop PC 570-p0XX
Microsoft Windows 10 (64-bit)

Two weeks ago I installed HP Consumer Desktop Notebook PC ME Firmware update sp87520.exe


Internet connection is LAN. 


Since then the computer has been very slow, but this is intermitantly.  HP Support Assistant (v won't open at all.  I get a message - 'HPSF.exe Fatal error.  CLR error:8000 4005 The program will now terminate'

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HP Recommended

Greetings Sam_S1,


Welcome to the forum.


I am not an HP employee.


Since you have not provided a specific product number I am providing an HP site link to downloads for a 570-p000 system.


The firmware update you installed, sp87520.exe, may also need the latest OS MEI update provided by HP: (


I would also update the chipset driver to: ( Rev. A).


Lastly, check your version of HPSA. You may also need to update to the latest version. Check in "Software Solutions" at the above link for HPSA version Rev.A. This version appears to be the latest .





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