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Captain900
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How to recover Power Director for HP ENVY 750-537cb

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HP Envy 750-537cb
Microsoft Windows 10 (64-bit)

After a system restore/reset, I loss Cyberlink Power media and Cyberlink Power Director. I was able to download Power Media from the HP website but Power Director is not listed for my computer.  Both came preinstalled on my new compter that's 2 months old.  Is there a way to download the correct full program for my computer, Tech support was no help?

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banhien
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@Captain900

 

Probably you did not use HP Recovery Manager to Restore you machine because it will recover automatically. Now please fownload and install the following software

 

    http://ftp.hp.com/pub/softpaq/sp79001-79500/sp79333.exe

 

Regards.

BH
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Captain900
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Thanks for the reply.  I have sp79333 already on my computer, it was for Cyberlink Power Media player 14.

  I need Cyberlink Power Director.

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banhien
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@Captain900

 

Please use

 

   http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77576.exe

 

and

 

  http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71739.exe

 

Regards.

BH
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Captain900
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Thank you Banhien.  My computer was less than 90 days old so I returned it for a new one of the same model.  The new computer doesn't have Cyberlink Power Director either.  I don't know if I was mistaken or not.  I pretty sure my original computer had this program.  My wife's older HP computer (Win 10) has power director preinstalled.  I was almost certain that I had it and that a new computer of the same model would have the program.

 

Thanks for the link to the files.  I don't know which one is for Power Director or if both are needed.   I'm afraid of using them on my brand new computer.  Maybe HP pulled the program for my model of computer for a reason like a conflict with a recent update to Windows 10, I don't know.  Maybe an update removes the program.

 

Thanks again.

 

Edit

I checked other HP computer such as the HP 750-514 in the store, they had Cyberlink Power Director installed. I noticed that other computers don't have the dedicated Nvidia video card that I have, there may be a problem between Nvidia and Cyberlink.

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