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JayRozay
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Message 1 of 2
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How to set computer to use 5g instead of 2g

HP Recommended
15- bs015dx
Microsoft Windows 10 (32-bit)

Can someone please help me figure out how to set my computer to use 5g WiFi instead of 2g. My computer is capable I know but I can’t figure out how to use 5g.. Please help..

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Paul_Tikkanen
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

The product specs indicate that your notebook has a wifi card that only works on the 2.4 GHz band.

 

https://support.hp.com/us-en/document/c05530910

 

Anytime you see a wireless N card with a suffix that ends in b/g/n, that means it is a single band (2.4 GHz only) wifi card.

 

Dual band wifi N cards have suffixes that end in a/b/g/n or a/g/n.

 

Your model cannot connect to the 5.0 GHz wifi band.

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