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Vtmonge
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Message 1 of 2
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Hp24uh driver is faulty, causes blue screen

HP Recommended
HP 24uh
Microsoft Windows 10 (64-bit)

My pc often bluescreens, and every time it happens i get the error message DRIVER_POWER_STATE_FAILURE. This happens every day for a week or so, before stopping and then happening again a few weeks later. I found out the issue was with my HP monitor, and tried to uninstall the driver and restart my pc, download the driver again from HP's website, running the diagnostics tool, and updating my drivers. Every time, the old driver got replaced with the same version, and the problem persisted.  My monitor is a little over 2 years old, and the issue started about 6 months ago. What can i do to fix this?

 

Extra info:

The monitor is connected to a Lenovo Ideapad Y700 with a HDMI cable. 

The power cable is connected straight to a wall socket.

 

I'm going to use my computer without the monitor for a few days, to confirm that the problem lies with the monitor. Will update.

 

Thanks in advance.

 

1 REPLY 1
kingtopcat
Level 4
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Message 2 of 2
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HP Recommended

Hello there Vtmonge!: Welcome to your forum!  if it's a monitor issue then try a different monitor with a different brand name it might be the solution to your malady

 

thanks to Microsoft Windows & Intel & the introduction of Windows 95 computer componentry has been standardized(with some well documented exceptions of course)  

which means most new hardware will connect & work on most pc's 

 

if the expense of replacing a relatively new monitor is an issue then start haunting the chiphead/retail & online shops to get the lowest cost on a replacement screen

 

if you're not satisfied & require a 2nd opinion or wish to push back the frontiers of PC power

feel free to feast on our brains like zombies 24/7/365.25

 

                                                                                                                       kingtopcat

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