• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Any failures related to Hotkey UWP service? Click here for tips.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP OMEN Desktop 870 244
Microsoft Windows 10 (64-bit)

Hi. I have an HP OMEN Desktop 870 244 with Windows 10. I am trying to download my bank statements but it keeps saying I don't have an app associated with this file and I need to download one or if I have one associate it in default apps. I tried downloading file viewer 3 and pdf openers but nothing works. The file type I'm trying to open is .asp but I've also had this same message appear while trying to open .pdf's. I think I'm doing something wrong. Since my computer is out of warranty, I can't get any help. I am not very good with this kind of thing. So if someone can help me I need very detailed instructions. Thanks.

1 REPLY 1
HP Recommended

@emg64 

 

Normally Bank statements should be in PDF format but this is depending on which bank. Please check with your back first. asp is normally a webpage itself when opening.

 

>>>> same message appear while trying to open .pdf's

 

Please download and install Adobe reader

 

   https://get.adobe.com/reader/

 

Hope this helps.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.