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I am trying to hook up Orbit to get some photos off my phone but the phone keeps asking for a code o

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I am trying to connect Orbit to my PC to get photos off of it and the phone, Samsung Galaxy 6s keeps asking me for a code off of the PC.  I know I have connected them before....where do I find this code for the PC?

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Hi @pattivdraper


Welcome to the HP Forums!


Thank you for posting your query in this forum, it's a great place to find answers.


I reviewed your post and I understand that you want to transfer files from your phone to the PC and when you are trying to pair it is asking for a code.


Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.


I would like to know whether HP orbit came pre-installed on your computer? If yes, follow the steps in the below article to connect to your phone.


NOTE: Refer to the section pair your device.


Hope that answers your question and you have a great day 🙂


To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.


Take care.



I am an HP Employee

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