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‎12-03-2023 05:40 PM

HP Recommended
Product: HP Spectre x360 13.5 inch 2-in-1 Laptop PC 14-ef2000 (771X4AV)

I just bought a new laptop few days ago. The physical keyboard of the laptop is not working I tried everything. Please help me to fix it

Category:
2 REPLIES 2

‎12-06-2023 08:53 AM

HP Recommended

Hi @Aliyha1,

 

Welcome to the HP Support Community. 

 

Do not worry, I'd be happy to help you! 

 

I understand that you are facing issues with the keyboard. 

 

Let's try a few troubleshooting steps like testing the keyboard Click here

 

Keep me posted on the results. 

 

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

1 person found this reply helpful
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‎12-08-2023 06:49 AM

HP Recommended

Does any external keyboard work?  Start with a wired one first.

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