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Microsoft Windows 11

How i want to solve my primary (internal) battery (601) issue?

1 REPLY 1
HP Recommended

hi

take a look

https://support.hp.com/us-en/document/c01443470

 

This document pertains to HP notebook computers with the HP Unified Extensible Firmware Interface (UEFI) beginning in late 2008.
On startup, the computer performs a battery check by examining the remaining capacity of the primary battery as well as the capacity of any secondary battery that may be installed.
If the system detects that the storage capacity of the battery is very low, it displays one of the following alerts.
 

Differences between battery messages (601–605, 607–608)

  • 601: If Primary (internal) Battery (601) appears in the alert message, it means the measured storage capacity of the primary (internal) battery is less than 25% of the original storage capacity. The number “601” denotes the associated error code that is recorded in the system log. This might be caused by environment factors like low ambient operating temperature, or due to the aging of battery pack. Operating your system in a warmer location for a while might resolve the condition.​
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