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‎06-07-2019 09:30 AM

HP Recommended
Product: HP PAVILION P7-1017C DESKTOP
Operating System: Microsoft Windows 10 (64-bit)

I need help getting the latest BIOS version for my computer. My computers product name is HP Pavilion p7-1017c. It is a desktop computer. The SKU number is QP756AA#ABA. The chassis serial number is 4CE12405NF. It has Windows 10 and is a 64 bit operating system. The problem I had was that I tried to put a 2 GB Nvidia GeForce GTX 750 Ti graphics card in it and it would only get me to the very first loading screen and wouldnt go past it. I researched why it wouldnt go past it and the thing that kept popping up was to do a BIOS update and usually that would fix it. Any help is appreciated.

1 person had the same question
4 REPLIES 4

‎06-07-2019 10:02 AM

HP Recommended

Hi:

 

Unfortunately, that video card won't work in your model because it has a version 7.xx BIOS revision.

 

You need a UEFI BIOS version 8.xx or higher to run Nvidia 700, 900, 1000, or 2000 series graphics cards.

 

The latest BIOS revision for your PC is only to be run using a supported operating system (W7), and it is only version 7.16.

 

https://support.hp.com/us-en/drivers/selfservice/hp-pavilion-p7-1000-desktop-pc-series/5080737/model...

 

So reinstalling W7 and updating the BIOS to v7.16 isn't going to help.

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‎06-07-2019 05:55 PM

HP Recommended

I should be able to get an even better bios version since I have upgraded the OS from Windows 7 to Windows 10. I have also upgraded the CPU from the i3 to the i7 2600s and have 8gb of ram. I know most of that doesn't matter but the OS does. Is it still possible to update to the latest BIOS version for Windows 10 on my computer?

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‎06-07-2019 06:24 PM

HP Recommended

Not without reinstalling W7.

 

If you run v7.16 in W10 you run a good risk of turning your PC into an expensive doorstop.

 

HP does not support your PC for W10 so, there aren't and won't be any driver or BIOS updates forthcoming on W10.

 

See HP's W10 support matrix at the link below...Your PC was manufactured prior to August of 2013.

 

https://support.hp.com/us-en/document/c05195282

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‎10-20-2019 08:59 PM

HP Recommended

Tell me what to do then so that I can use the EVGA GEFORCE GTX 750 Ti graphics card in my desktop please.

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